Causes of Employee Turnover in Organizations: A Field Study on the Health Services Administration in Derna

Abstract

This study aims to analyze and understand the underlying causes of employee turnover within organizations through a field study conducted in the Health Services Department of Derna City. The research addresses a central problem concerning the high rate of employee attrition, attributed to organizational, personal, environmental, or leadership-related factors. Employing a descriptive-analytical methodology, the study collected data via a structured questionnaire administered to a sample of 30 employees drawn from various departments, while accounting for organizational, professional, and behavioral variables.

The findings revealed that weak relationships with senior management, dissatisfaction with salaries, and the absence of fairness in task allocation are among the most significant factors influencing employees’ intention to leave their jobs. The study further indicated a pressing need to adopt effective leadership attributes and revise incentive and promotion policies. Additionally, ensuring equitable workload distribution and fostering a supportive, comfortable work environment aligned with employees’ passions and aspirations are essential. These results underscore the strategic value of human resources as a critical asset for organizational sustainability and highlight the necessity of implementing comprehensive administrative policies to address the escalating challenges of workforce attrition and replacement. Such policies should aim to enhance overall institutional performance through systematic improvements in human capital management.